Litmus Personalize Reports

Your Litmus Personalize reports show an in-depth breakdown of impressions from the account, campaign or even individual tag level. Your Reports page updates every minute.



Account Level Report

Main account level report window

  1. Date selection - Ability to filter global impressions by applying a date range. This is reflected in the ‘REPORTS' section.
  2. Total impressions - Reflects the date range selected. Hover over the graph to show different impression counts by day. Other tiles show the breakdown of this total into Desktop, Smartphone and Tablet. (Note: If the desktop, mobile and tablet number doesn’t add up to the total - this is because we haven’t been able to detect the device.)

  3. Device classes - Shows the percentage breakdown by viewing device - similar to the top tiles, they are using the same coloring to represent device. This shows in accordance to the date range filter applied.

  4. Most Active Countries - Shows impression break down by country.



Operating Systems View

Operating system report window

  1. Operating System - Shows total impressions by operating system.
  2. Email client - You can look here to check your data is consistent. You can use this to differentiate between Apple mail and Apple device.
  3. Impressions Per Widget – Provides a breakdown of each widgets impressions and clicks during the time period as well as the device and operating system breakdowns.



Campaign, Mailing and Tag Reports

There are four main views for reports

  1. Campaign level - Shows impressions for all mailings and Tags in the campaign
  2. Mailing level - Shows impressions for specific mailings and Tags in the campaign
  3. Tag level - Shows the impressions for the specific Tag

The Report icon is in the tool kit for each report level.


The Tag Level Report is particularly insightful as it shows the actual live images shown for this tag and details the opens and clicks for each image shown.

When viewing a tag level report, the date selection will default to the date the tag was created to ‘Today’. You can select the required date range using the date selection filters.

Date selector calendar pop outs



Widget Reporting


Image Optimizer Reports

This shows a live impression count whilst the optimization is running with the final totals when the test is over. Displayed is the CTR for each image as well as the winning image:

Image Optimizer report window



Live Polling Reports

Once a poll has been set live, check the poll results to see which one had the best Click-To-Open rate, as well as live percentages and number of impressions for each image and Tag overall.

Live Polling report window showing overall vote impressions


Rule Builder Reports

This shows impressions and clicks for each rule as well as the default:

Rule Builder report window

Still need help? Contact Us Contact Us